UK government urged to justify £108m contact-tracing deal with Serco

Posted: August 16th 2020


This story makes me reflect on how well served we are, or not as the case may be by current approaches to procurement in terms of health and care. It tells us:

The government has been urged to demonstrate there was no favouritism at play in awarding Serco a contact-tracing contract worth £108m, as a leaked memo revealed the outsourcing firm was enlisted to help with the Covid-19 response as early as January.

Serco is facing growing calls to be axed from any future involvement in contact-tracing services amid concerns over the performance of private firms contracted to trace people who have mixed with infected individuals.

An email leaked to Justin Madders, the shadow health minister, showed the company was approached by Public Health England in January over preparations to tackle the pandemic, prompting questions over whether it was “cherry picked” by the government and given the inside track.